Where do we ship to?
You can have our products sent to the following countries from our USA / Global online store at www.tukkari.com:
Australia, Canada, New Zealand and USA (50 States ONLY)
If you are from EU countries, United Kingdom, Switzerland or Norway, please visit our dedicated European online store at: www.tukkari.eu.
What are the shipping costs?
Shipping costs depend on weight, destination country and type of courier. To find out the shipping charges that apply to you, simply add the item(s) to your shopping cart. Maximum shipping weight for a single order is 19 kg / 41.9 lbs.
When can I expect my order to be delivered?
We ship orders, if the goods are in stock, within 2 to 3 days(except weekends and public holidays) from the date of purchase. Most orders should arrive within 2 to 6 business days of shipment, depending on the destination and choice of courier. If the goods are not in stock, then the time of dispatch is governed by the stated manufacturing lead time.
How do you pack your products for delivery?
We don't want to leave anything to chance when it comes to protecting 3D printer enclosure kits during delivery. That's why our cardboard boxes are lined on all sides with polystyrene sheets. This may be a bit exaggerated, but we need to make sure that your enclosure kit arrives at your home or company safely. All our packages are shipped from our warehouse in the Czech Republic.
What are your payment methods?
Credit card (free)
We support secure online payment by following credit and debit cards: Mastercard, Visa and Diners Club.
PayPal (5.4% fee)
As a merchant based in the Czech Republic, we are charged for receiving payments via PayPal. The 5.4 % fee is charged only from the price of item(s) without postage and is calculated automatically in the shopping cart after selecting this payment method. If you cancel your order(s), you will not be refunded the PayPal fees you originally paid.
We would like to point out that the recipients of the goods shall bear all taxes, customs or other costs related to the customs procedures in their country.