What countries do you deliver to?

We deliver to all European Union countries (see the full country list below), United Kingdom and Switzerland. All our packages are dispatched from our warehouse in the Czech Republic.

If you come from Australia, Argentina, Brazil, Canada, Chile, Hong Kong, Israel, Japan, Kuwait, Mexico, New Zealand, Peru, Qatar, Singapore, South Africa, South Korea, UAE or USA, please visit our dedicated USA/Global store at: www.tukkari.store.

What are the shipping costs?

Shipping cost is determined by destination, weight and shipping method. To find out the shipping charges that apply to you, simply add the items to your shopping basket. In most of cases we combine DPD, GLS and UPS courier services depending on delivery country to offer you best possible shipping rates.

Maximum shipping weight for a single order is 20 kg

Austria
15 kg: € 11,90
20 kg: € 13,90
Belgium
15 kg: € 15,90
20 kg: € 17,90
Bulgaria
20 kg: € 21,90

Croatia
15 kg: € 12,90
20 kg: € 15,90
Cyprus
15 kg: € 99,90
20 kg: € 102,90
Czech Republic
20 kg: Free delivery

Denmark
15 kg: €15,90
20 kg: € 17,90
Estonia
15 kg: € 15,90
20 kg: € 17,90
Finland
20 kg: € 42,90

France
15 kg: € 15,90
20 kg: € 19,90
Germany
15 kg: € 8,90
20 kg: €11,90

Greece
20 kg: € 42,90

Hungary
15 kg: € 12,90
20 kg: € 15,90
Ireland
15 kg: € 15,90
20 kg: € 19,90
Italy
15 kg: € 15,90
20 kg: € 19,90

Latvia
15 kg: € 15,90
20 kg: € 17,90

Lithuania
15 kg: € 15,90
20 kg: € 17,90
Luxembourg
15 kg: € 17,90
20 kg: € 19,90
Malta
15 kg: € 99,90
20 kg: € 102,90

Netherlands
15 kg: € 15,90
20 kg: € 17,90
Poland
15 kg: € 12,90
20 kg: € 14,90

Portugal
20 kg: € 43,90

Romania
15 kg: € 12,90
20 kg: € 14,90
Slovakia
20 kg: € 2,90
Slovenia
15 kg: € 12,90
20 kg: € 14,90

Spain (excl. Canary Islands)
15 kg: € 15,90
20 kg: € 19,90
Sweden
20 kg: € 42,90
Switzerland
10 kg: € 43,90
20 kg: € 47,90
United Kingdom
15 kg: € 13,90
20 kg: € 18,90
   

When can I expect my order to be delivered?

We use all reasonable efforts to dispatch orders within 2 to 3 business days of the purchase date. Most orders should arrive within 2 to 6 business days after dispatch depending on the destination.

How do you package your products for delivery?

We don't want to leave anything to chance when it comes to 3d printer enclosure kits protection during delivery. That is why our cardboard boxes are lined with styrofoam sheets on all sides. It may be a bit of overkill but we need to be sure your enclosure kit will arrive to your home or company safely.

What are your payment methods?

1. Credit card

We support secure online payment by following credit and debit cards: Mastercard, Visa and Diners Club.

2. Bank Transfer

After completing your order, you will receive an order confirmation by email with payment instructions, which you will use if you have chosen a bank transfer. If you did not receive the email, please check the spam folder. It usually takes 2-3 business days for the amount to be credited to our account.

B2B Sale to a business inside EU with valid VAT ID:

When making your order, select payment by bank transfer. In the comment line, state your VAT Number and write that you are requesting to pay for your purchase without VAT. We exclusively use European VIES for verification of your registration - http://ec.europa.eu/taxation_customs/vies/. Note that your billing address, payment source address and shipping address must always match. After the verification is completed, we will send you new payment instructions via email for payment without VAT.

Once we receive the payment, we will arrange the shipment within 3 working days and provide you with the final invoice in the reverse charge mode (without VAT). Please note, if you choose to pay by credit card, we will not be able to deduct or subsequently refund VAT from your purchase.

Important information for customers from Switzerland:

When you order our products from Switzerland with a delivery address in Switzerland, you can make your purchase VAT-free. Our online ordering system is not able to automatically deduct VAT from your purchase. For this reason we strongly advise to choose payment by bank transfer as your payment method. Once we receive and manually process your order, we will send you new payment instructions (without VAT) via email. Please note, if you choose to pay by credit card, the payment will be processed instantly including VAT and we will not be able to deduct or subsequently refund VAT from your purchase. At the same time, we would like to point out that the recipient of the goods shall bear all taxes, customs or other costs related to the customs procedures in his country.